Nobody wakes up excited to shop for furniture.

It is a chore. An expensive, tedious chore involving showrooms that all look the same and salespeople who follow you at a distance of eight feet.

So a family business in New England asked a question almost nobody in retail asks seriously.

What if people wanted to come?

Not needed to come. Wanted to.

The answer involved an IMAX theater. A ropes course. A motion simulator ride. An enormous installation made of jellybeans.

People bring their children. People visit on a Saturday with no intention of buying anything.

Which sounds like a very expensive way to generate foot traffic, and it is, and it worked well enough that Berkshire Hathaway bought the company.

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