Changing a store's name is one of the scariest things a retailer can do.
Think about it. You spent decades getting people to remember four letters. Now you are asking them to learn something new.
Most rebrands fail. Quietly and expensively.
A family business in Montana did it anyway. The farm stores they had run for generations became North 40 Outfitters.
Not a farm store. An outfitter.
One word. Completely different promise.
And it worked, which is the interesting part, because the reason it worked has almost nothing to do with marketing.
It has to do with telling the truth about who your customer had already become.
Stay with me. This turns into a genuinely useful idea about money.
