You pull into the parking lot.
Before you have your seatbelt off, someone is running toward your car.
Not walking. Running.
The first time it happens it is genuinely disorienting. Nobody runs to help you in America anymore. You wait in line for things. You take a number.
This is a tire shop in the Pacific Northwest, and the running is company policy going back decades.
It looks like theater. It is not.
It is the cheapest possible solution to the single biggest problem in automotive service, and the problem is not mechanical.
It is that customers walk in expecting to be cheated.
